Service

Email Automations

Flows that talk to every subscriber based on where they actually are in their journey with your brand.

Sign-up
Welcome
Browse
Cart
Purchase
Review
Cart
if abandoned
Reminder + SMS

Leverage zero-party data

Every subscriber is different, so treat them that way. We use what they have told you to build the journey they actually want.

  • Segments built from what subscribers tell you
  • Recommendations matched to their answers
  • Journeys that adapt as behaviour changes
What are you shopping for?
SleepEnergySkinRecovery
Feeds
Sleep segment
Energy segment
Skin segment
Recovery segment

Nurturing across the whole lifecycle

From the first sign-up to the review request, there is a flow for every stage.

  • Welcome, browse abandonment, cart abandonment
  • Post-purchase, review and cross-sell
  • Winback and lapsed customer flows
Sign-up
Welcome
First order
Post-purchase
Review
Winback
FLOW
Welcome
FLOW
Cart
FLOW
Post-purchase

Proven results

We have a strategy and it works. Skinny Fizz saw a 921% increase in email revenue in 30 days.

  • Time delays tuned from real data
  • The right product offered at the right step
  • Built once, earning every day
Abandoned cart recovered
$3,210
+18% vs last week
MTWTFSS

Custom to your business

An abandoned cart flow that works for one brand will not work for another. Yours gets built from your data.

  • Flows mapped to how your customers actually buy
  • Built and QA tested before they go live
  • Reviewed and optimised over time
Before
Sign-up
Email 1
Email 2
After
Sign-up
Welcome
Segment split
Product pick
SMS
Review
Conv rate
1.8% → 4.6%
Revenue / send
$0.42 → $1.20

What's included

Everything in the engagement

Flow strategy & mapping
Welcome, abandoned cart, post-purchase & win-back flows
Copywriting
Design
Conditional splits & triggers
A/B testing
Ongoing optimisation
Reporting

How it works

Three steps, no mystery

01

We map your customer lifecycle.

02

We build and test the flows.

03

We optimise them on your data.

Case studies

Real results

921%
Video case study

increase in email revenue in 30 days

Skinny Fizz
101%
Video case study

increase in email revenue in 18 days

Good & Fugly
354%
Video case study

increase in attributed revenue over 6 months

Supplement brand

The In-box benchmark

How our clients perform vs the industry

44.3%
Average open rate
vs 39.7% industry average
3.01%
Average click rate
vs 1.47% industry average
$0.75
Revenue per recipient
vs $0.11 industry average
Their mastery of email automations has enabled us to communicate with our audience seamlessly, delivering personalised messages that resonate with their interests and needs.
Kids Posters logo
Peter Maddison
Kids Posters

FAQ

Common questions

Let's talk

Ready to grow your email revenue?

Book a free audit and we'll show you exactly where the revenue is hiding.